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Site & Designs 2009 Sarah Nevin - Insan Art & Design

Customer Service
Information and help for customers.


- Questions on Shipping, Returns/Exchanges, etc: See Our Help? Page

- Questions on Sizing? Please read our very important Sizing Information Page

- Our Print Technology: We offer two types: plot printing and digital direct.

Plot Printing (Flex & Flock)
Plot printing provides superior printing results that are long-lasting and the colors won't fade. Flex has a slightly shiny surface and is smooth to the touch while Flock has a soft feel, like a thin layer of velvet. Both are extremely durable and are for designs with 3 colors or less. Also available are specialty flex (glitter, sparkle & glow-in-the-dark) as well as "writable" flex which allows you to write on the print using any washable marker (which is provided!). Specialty and writable flex is only available for 1 color designs. Most of our designs are plot printed.

Digital Direct
Digital Direct uses superior textile ink to print directly onto the apparel without the use of transfers.
With darker t-shirts, we print a layer of white ink under the design first and white elements of the design will be printed. The colored ink is then embedded directly into the white layer for a rich, vibrant effect. Therefore, these prints can feel slightly thicker than those on light-colored t-shirts. This print method is ideal for designs with more than 3 colors or photographs. We offer a few designs printed with Digital Direct. Also, if you upload your own graphic in our designer shop, it will be printed with Digital Direct (or Digital Transfer, depending on the product).


The Print Method is shown on every product detail page:

Make your own custom Pennsylvania/PA t-shirt or other apparel.
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